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Other Policies

Below please review our refund and shipping policies.


Do to the nature of our services, we cannot offer a full refund unless we fail to provide the service.  If you are not completely satisfied with the service provided by Brass Brad Consulting, we ask that you contact us immediately.  You must detail your reasons for dissatisfaction in writing. Your request will be reviewed and in extreme circumstances, a partial refund may be granted.  Those requesting a refund for services will no longer be considered a client, and current and future services will be terminated.

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Services provided on generally do not require shipping.  However, in the circumstance where shipping is needed (for instance, a printed version of a commissioned show bible) shipping will be provided at no cost to the client.  Such items will be sent out via the US Postal Service via Book Rate.

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